About Carolyn.
Strategic consultant.
Behavioural thinker.
Practical problem-solver.
I help organisations navigate complexity through stronger communication, workforce capability and practical solutions that people can actually use.
Over the past two decades, I’ve worked across leadership, government, insurance, disability and employment systems. While the contexts vary, the challenges are similar: competing priorities, complex stakeholder relationships, high-pressure decisions and the need to translate strategy into everyday practice.
I’m known for getting to the heart of the issue, simplifying complexity and turning ideas into action. Clients value my ability to ask the right questions, identify what matters most, and develop approaches that are both practical and sustainable.
Much of my work focuses on environments where the stakes are high and the human dynamics are complex. This includes supporting meaningful work after injury, illness or disability, strengthening communication in high-pressure settings, and helping organisations build capability that endures beyond the life of a project.
Alongside The Catapult Effect, I lead multidisciplinary projects through Momenta HQ, serve as a Board Member of Jobedge, and contribute to Ruby Tuesday Foundation.
At its core, my work is about helping organisations move from complexity to clarity — and from ideas to action.
A behavioural lens
My work is grounded in a long-standing focus on human behaviour — how people think, communicate, decide and act under pressure.
I’ve worked and studied across psychology, leadership, communication, medicine and organisational systems. What matters most to me is not theory in isolation, but how behaviour shows up in real situations — particularly when the stakes are high and the human dynamics are complex.
I’m known for translating behavioural insight into clear, practical judgement. Not models or frameworks for their own sake, but understanding what’s actually influencing behaviour in context — and what that means for communication, capability and the decisions that follow.
Because even the best-designed systems rely on people to interpret, adapt and act. When organisations understand the human factors shaping behaviour, they are better placed to make sound decisions and create practical solutions that people can actually use.